Organisation Admins

Organisation Admins are responsible for ensuring the Organisation within the Trust Framework is properly maintained. This includes ensuring all users have the correct access, that the Organisation's details are current and correct, and that assets such as logos are kept up to date.

The first Organisation Admin is the Primary Organisation Admin — nominated during the CBUAE licensing process and granted access when onboarding begins. The Primary Organisation Admin can add other Organisation Admins.

For other user roles, see Adding Users.

Responsibilities

Organisation Admins are responsible for:

• Ensuring all users have the correct level of access
• Adding a Primary Technical Contact (PTC) — required before applications and certificates can be managed
• Keeping Organisation details current and accurate
• Keeping logos and branding assets up to date

Inviting an Organisation Admin

1. Log in to the Trust Framework and navigate to your organisation.
2. Navigate to the Administrators section of your Organisation.
3. Click + New Organisation Administrator.
4. Enter the new Organisation Administrator's email address.

The invited Organisation Admin will receive an email with a registration link. They must use the same email address to complete registration. For a full walkthrough of what they must do next, see Sign Up.

TIP

If a user does not receive the invitation email, ask them to check their spam folder.